Privacy Policy

This Privacy Policy applies to personal information we collect when you use the Kovvid website, applications, tools, and related services (collectively, the "service").

Certain features may be accompanied by supplemental notices that add to this Policy. Information handled by third parties is governed by their own policies.

Account information, such as your name, username, email address, phone number, and authentication details.

Identity verification information when required by law or needed for risk control.

Usage data, including activity logs, generated content, device information, IP address, timestamps, diagnostic data, and crash reports.

Payment and billing information processed through third-party payment providers. We do not store full bank card numbers or passwords.

Communications you send to us, such as support requests and feedback.

Cookies and similar technologies used for authentication, preference management, analytics, and personalization.

To operate, maintain, customize, and improve the service and user experience.

To complete registration, authentication, account management, and core features such as AI image and video generation and collaboration.

To provide customer support, process payments and subscriptions, and manage billing.

To improve security, detect fraud, prevent abuse, and resolve technical issues.

To send service updates, marketing communications, and event notices. You may opt out of marketing messages at any time.

To comply with applicable laws, regulations, legal process, or government requests.

To achieve other specific purposes with your informed consent.

Where necessary to provide the service, we may share personal information with service providers that supply infrastructure, hosting, analytics, customer support, or payment processing.

We may disclose information to comply with legal obligations or requests from competent authorities, or to protect the vital interests of users or the public.

We do not sell your personal information. If information is transferred as part of a corporate transaction, we will apply safeguards consistent with this Policy or obtain your consent when required.

We do not publicly disclose your personal information unless you authorize it or disclosure is required by law.

Personal information may be stored on servers operated by us or trusted partners and may be processed across multiple jurisdictions. Cross-border transfers will comply with applicable legal requirements.

Unless a longer retention period is required by law, we keep information only for the minimum time necessary to fulfill the purposes described in this Policy.

We protect your data through security measures such as access controls, encryption, monitoring, and periodic assessments.

If a data security incident occurs, we will notify you and relevant authorities as required by law and describe the incident, remediation measures, and recommended protective steps.

Request access to or a copy of your personal information.

Ask us to correct inaccurate or incomplete information.

Request deletion of personal information when it is no longer necessary, when you withdraw consent, or when processing violates applicable law.

Withdraw consent for specific processing activities without affecting the lawfulness of processing before withdrawal.

Request deletion of your account. Unless retention is required by law, we will delete or anonymize your data.

Where required by law, request an explanation of automated decisions that materially affect you and ask for human review.

For verified requests, we aim to respond promptly and within the time required by law, typically within 30 days.

The service is primarily intended for adults. Users under 18 years of age must have consent from a parent or legal guardian.

We process minors’ information only when permitted by law, when guardian consent has been obtained, or when necessary to protect the minor.

If a guardian believes we collected a minor’s information without appropriate consent, please contact us and we will promptly delete the relevant data.

The service may contain links to third-party websites or tools. Those third parties may collect data independently, and their processing practices are governed by their own privacy policies. We are not responsible for their conduct.

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.

Material updates will be communicated through in-service notices or other reasonable channels. Continued use of the service after the effective date means you accept the updated Policy.

If you have any questions, requests, or complaints about this Policy, contact us at [email protected]. This service is operated by Liang Jianfeng, and we will respond as promptly as reasonably practicable.

For privacy-related concerns, we encourage you to contact us first so we can try to resolve the issue. If a dispute cannot be resolved, either party may seek relief in a court of competent jurisdiction where the platform operator is established, unless applicable law provides otherwise.

This Privacy Policy is effective as of February 20, 2025 and should be read together with the Kovvid User Agreement.