KovvidLast updated: February 20, 2025
This Privacy Policy explains how Kovvid collects, uses, and protects personal information when you use our AI video generation Services. It should be read together with our User Agreement.
This Privacy Policy covers the personal information we collect when you use the Kovvid websites, applications, tools, and related services (collectively, the "Services").
Some features may include additional notices that complement this policy. Information handled by third parties is governed by their own policies.
Account information such as your name, username, email address, phone number, and authentication credentials.
Identity verification data when required by law or risk controls.
Usage data including activity logs, generated content, device details, IP address, timestamps, diagnostic information, and crash reports.
Payment and billing information processed through third-party payment providers. We do not store complete payment card numbers or passwords.
Communications you send to us, such as support requests and feedback.
Cookies and similar technologies used for authentication, preference management, analytics, and personalization.
Operate, maintain, customize, and improve the Services and user experience.
Complete registration, authentication, account management, and core functionality such as AI video generation and collaboration.
Provide customer support, process payments and subscriptions, and manage billing.
Enhance security, detect fraud, prevent abuse, and resolve technical issues.
Send service updates, marketing communications, and event announcements (you may opt out of marketing messages at any time).
Comply with applicable laws, regulations, legal processes, or governmental requests.
Carry out any other purpose with your informed consent.
We share personal information with service providers that offer infrastructure, hosting, analytics, customer support, or payment processing when necessary to deliver the Services.
We may disclose information to comply with laws or requests from competent authorities, or to protect the vital interests of users or the public.
We do not sell your personal information. Transfers resulting from corporate transactions will be subject to safeguards consistent with this policy or require your consent.
We only make public disclosures with your authorization or when legally required.
Personal information is stored on servers operated by us or trusted partners, potentially across multiple jurisdictions, and cross-border transfers follow applicable legal requirements.
We retain information for the shortest time necessary to fulfill the purposes described in this policy unless a longer period is required by law.
Security measures include access controls, encryption, monitoring, and routine assessments to protect your data.
If a data incident occurs, we will notify you and relevant authorities as required, detailing the incident, remediation steps, and recommended protective measures.
Request access to or copies of your personal information.
Ask us to correct inaccurate or incomplete information.
Request deletion of personal information when it is no longer needed, when you withdraw consent, or when processing violates applicable law.
Withdraw consent for specific processing activities without affecting the lawfulness of prior processing.
Request account deletion; we will delete or anonymize your data unless retention is legally required.
Seek explanations of automated decisions that significantly affect you and request human review where required by law.
We aim to respond to verified requests promptly and within legally mandated timeframes (typically within 30 days).
The Services are primarily intended for adults. Users under 18 must obtain consent from a parent or legal guardian.
We process minors' information only as permitted by law, with guardian consent, or where necessary to protect the minor.
Guardians who believe we have collected information from a minor without proper consent should contact us so we can delete the data promptly.
The Services may include links to third-party websites or tools. These third parties may collect data independently, and their practices are governed by their own privacy policies. We are not responsible for their actions.
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements.
Material updates will be communicated through the Services or other reasonable channels. Continued use after the effective date constitutes acceptance of the updated policy.
If you have questions, requests, or complaints about this policy, contact us at [email protected]. The Service is operated by Liang Jianfeng. We will respond as soon as reasonably possible.
We encourage you to contact us first to resolve privacy concerns. If a dispute cannot be resolved, either party may seek relief in the courts located in the jurisdiction where the Platform operator is established, unless applicable law provides otherwise.
This Privacy Policy takes effect on February 20, 2025, and should be read together with the Kovvid User Agreement.