User Agreement

This User Agreement is a binding contract between you and 梁剑峰（Passport Name: LIANG, JIANFENG）, the operator of the Kovvid platform ("Kovvid," "we," or "us"). Kovvid provides related services through https://kovvid.com and its localized pages.

By accessing, signing in, purchasing, uploading assets, entering prompts, generating content, downloading results, or continuing to use the service, you confirm that you have read, understood, and agree to be bound by this Agreement.

If you use the service on behalf of a company, team, or other organization, you represent that you have authority to bind that organization. In that case, "you" refers to both the organization and the individual using the service for it.

You must have the legal capacity required to enter into this Agreement.

The service is primarily intended for adults and users with legal capacity. Users under 18 may use the service only with the consent and guidance of a parent or legal guardian.

You may not use the service where applicable law prohibits you from receiving or using it. To comply with law, sanctions, risk controls, or business rules, we may refuse, restrict, or terminate access.

Certain features require an account through Google Sign-In, Google One Tap, or another supported method. You must provide accurate, current, and complete information and keep it usable.

You are responsible for protecting your sign-in state, email, third-party accounts, devices, and any credentials, and for all activity that occurs under your account.

If we detect abnormal sign-in activity, suspected abuse, fraud, content policy violations, payment disputes, or security risks, we may require verification, limit features, suspend the account, or remove violating content.

If you suspect unauthorized use, contact us immediately at [email protected].

Kovvid provides AI image generation, AI video generation, image-to-prompt, prompt safety checks, model pages, project management, asset storage, generation history, previews, downloads, credits, subscriptions, payments, support, and related website features.

Specific models, resolutions, aspect ratios, durations, watermark or audio options, concurrency, queue priority, history retention, download options, public display options, and available regions may change based on provider capabilities, cost, compliance requirements, and product strategy.

Some features may require sign-in, credits, one-time packages, subscriptions, reward tasks, or other eligibility conditions.

“User content” includes prompts, negative prompts, reference images, reference videos, project materials, feedback, comments, AI outputs, and anything else you submit, upload, enter, reference, generate, save, download, share, or publish through the service.

You retain rights you lawfully own in your user content. To provide, operate, maintain, troubleshoot, protect, and improve the service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, cache, copy, process, transmit, display, transform, create derivative results from, and otherwise use user content as necessary.

If you set works, prompts, or assets to public, submit them to a showcase, share a link, or participate in a campaign, you agree that we may display related content on service pages, showcases, communities, promotional materials, or social media, and may crop, compress, or convert formats as needed for presentation.

You must ensure that you have all rights, consents, permissions, and licenses needed to submit, upload, reference, generate, use, publish, or commercialize the relevant content. You may not upload or generate content that infringes copyright, trademark, publicity, privacy, trade secret, contractual, or other third-party rights.

Subject to applicable law, third-party rights, model provider terms, and this Agreement, you may use outputs generated through the service. We do not guarantee that any output is unique, registrable, commercially usable, dissimilar from third-party works, or non-infringing.

AI outputs may be inaccurate, incomplete, offensive, biased, inconsistent with prompts, or contain errors about real people, brands, places, text, medical, legal, financial, political, or other matters. You must review outputs before using, publishing, commercializing, or relying on them.

You may not use outputs for identity verification, legal conclusions, medical diagnosis, financial investment, employment, credit, insurance, housing, education admission, law enforcement, immigration, or other automated decisions that materially affect a person unless you have implemented legally required human review, professional review, and compliance safeguards.

To provide and improve the service, we may analyze prompts, parameters, model selections, task status, errors, performance, usage frequency, abuse flags, and other usage data for safety review, risk control, troubleshooting, model routing, cost control, product optimization, and statistical analysis.

The service may call third-party AI models, generation APIs, safety review tools, and runtime services. Your prompts, reference asset URLs, generation parameters, task IDs, and necessary context may be sent to those providers for processing.

Unless a product notice or provider policy states otherwise, we do not promise that third-party model providers will not use information they receive for safety, abuse prevention, quality, or model-related processing. Such processing may also be governed by their own terms and policies.

Kovvid may offer free credits, daily check-in rewards, task rewards, one-time credit packages, subscriptions, member benefits, or other paid features. Prices, currencies, credit amounts, billing cycles, benefit scope, usage rules, and limits are shown in the service, checkout page, or separate notices.

Credits, rewards, subscription benefits, and generation counts are not cash, stored value, or transferable property, and unless required by law or expressly stated by us, they cannot be withdrawn, transferred, redeemed for cash, or merged across accounts.

Subscriptions may renew automatically for the selected billing cycle until you cancel through the service customer portal, the payment provider page, or another method we provide. Cancellation usually does not refund fees already charged for the current billing period, but affects future renewals, subject to the checkout page, subscription page, payment provider rules, and applicable law.

Because AI generation consumes compute resources and third-party model costs, credits and fees for requests that have been successfully submitted, are processing, completed, downloaded, or consumed are generally non-refundable. Contact us for duplicate charges, missing credits, clear technical failures, provider failures, or refunds required by law.

Payments may be processed by Stripe, Creem, or other payment providers. We do not store full card numbers. Failed payments, chargebacks, disputes, refunds, fraud risk, or tax and compliance requirements may result in credit reversals, benefit suspension, account limits, or order cancellation.

You agree to use the service lawfully, responsibly, and safely, and to comply with applicable law, platform policies, model provider policies, and third-party rights.

You may not use the service for unlawful, fraudulent, infringing, hateful, harassing, threatening, minor-exploitative, sexual or explicit, non-consensual intimate, terrorist or extremist, violence-inciting, self-harm-encouraging, malicious political manipulation, false impersonation, deceptive deepfake, spam, cyberattack, malware, security-circumvention, scraping abuse, reverse engineering, or service-disrupting conduct.

You may not upload or generate content containing unauthorized likenesses, sensitive personal information, identity documents, financial credentials, medical records, children’s privacy, trade secrets, or other information that should not be submitted to AI services.

We may use automated or human review to block, downgrade, remove, refuse generation, limit downloads, suspend accounts, or report suspected violations to authorities, rights holders, payment providers, and infrastructure providers.

The service may rely on or integrate with Google Sign-In, Google Analytics/Ads, Microsoft Clarity, Tawk.to, Supabase, Cloudflare R2 or S3-compatible storage, Stripe, Creem, APIMART, OpenAI/Sora, Wavespeed, and other model, hosting, security, email, support, analytics, advertising, and payment services.

Third-party services may be governed by their own terms, privacy policies, content policies, acceptable use policies, payment rules, refund rules, and regional restrictions. You must also comply with those rules when using features involving third parties.

The service may contain external links, embedded content, third-party pages, or payment pages. We do not control third-party websites or services and are not responsible for their content, availability, security, fees, refunds, or data processing.

Kovvid’s website, interfaces, code, databases, workflows, model routing, designs, trademarks, logos, copy, documentation, pricing structures, statistics, operational tools, and other service components are owned by us or our licensors and protected by intellectual property and other laws.

Except as expressly allowed by this Agreement, you may not copy, modify, distribute, sell, rent, sublicense, reverse engineer, scrape, mirror, build a competing service from, remove rights notices from, or otherwise use any part of the service without authorization.

If you submit feedback, suggestions, or feature requests, you agree that we may use them without restriction or payment to improve, promote, or operate the service.

We may modify, suspend, limit, or discontinue all or part of the service at any time, including models, prices, credit consumption, subscription benefits, free credits, reward campaigns, storage periods, history, download options, and public display features.

We use reasonable efforts to maintain service reliability, but we do not guarantee that the service will be uninterrupted, error-free, delay-free, always available, or that all history, uploaded assets, and generated results will be permanently stored, re-downloadable, or recoverable.

You should independently save outputs and business materials that are important to you. We may retain, delete, anonymize, or restrict access to data based on the Privacy Policy, product settings, storage costs, legal requirements, security risks, account status, or service operations.

The service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, continuous availability, and business outcome warranties.

We do not guarantee that any output, prompt suggestion, model recommendation, price, showcase example, analytics data, or third-party information will be fully accurate, suitable for your purpose, lawful to publish, or commercially usable.

You understand and agree that your use of AI generation services, uploaded assets, downloaded files, public content, or output reliance is at your own discretion and risk.

To the maximum extent permitted by law, we and our affiliates, employees, contractors, service providers, licensors, and partners are not liable for any indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, loss of goodwill, data loss, business interruption, replacement service costs, or third-party claims.

For any claim arising out of or related to this Agreement or the service, our total cumulative liability will not exceed the amount you actually paid for the service during the six months preceding the event giving rise to the claim; if you paid no fees, the limit is USD $50 or the equivalent in local currency.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, this section applies only to the maximum extent permitted by applicable law.

You agree to indemnify and hold harmless us and our affiliates, employees, contractors, service providers, licensors, and partners from any claims, losses, liabilities, damages, costs, and reasonable attorneys’ fees arising from your submitted, uploaded, generated, published, or used user content, your breach of this Agreement, law, third-party rights, or third-party service terms, or your misuse of the service.

If you violate this Agreement, create security risks, have payment disputes, infringe rights, abuse the service, circumvent limits, harm the service’s reputation, or if we believe continued service may create legal, compliance, business, or security risk, we may immediately suspend, limit, or terminate your account and service access.

After suspension or termination, you may lose access to your account, projects, history, uploaded assets, generated results, credits, or subscription benefits. Unless applicable law requires otherwise, we do not owe compensation for suspensions, terminations, removals, or limits caused by Agreement violations.

Sections that by their nature should survive, including intellectual property, user content licenses, payment obligations, disclaimers, liability limits, indemnification, dispute resolution, and other necessary terms, survive termination.

We may update this Agreement to reflect service changes, third-party service changes, legal requirements, business arrangements, risk controls, or operational needs.

Material changes will be communicated through website pages, in-service notices, email, or other reasonable means. The updated Agreement becomes effective on the date shown on the page or stated in the notice.

If you do not agree with an update, you should stop using the relevant service. Continued use after the update becomes effective means you accept the updated Agreement.

This Agreement is governed by the laws of the jurisdiction where the platform operator is established, without regard to conflict of laws principles. Disputes should first be addressed through good-faith negotiation; if unresolved, either party may seek relief in a court of competent jurisdiction in that jurisdiction, unless mandatory applicable law provides otherwise.

You may not assign your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, financing, asset transfer, restructuring, or similar transaction.

Section headings are provided for convenience only. If any provision is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to immediately enforce a right is not a waiver of that right.

This Agreement, the Privacy Policy, the Cookies Policy, and supplemental rules shown in the service constitute the entire agreement between you and Kovvid regarding the service.

If you have questions, feedback, complaints, or rights requests about this Agreement or the service, contact us at [email protected].